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AI Agents To Reduce Healthcare Administrative Burden

Skypoint AI Platform helps healthcare, public sector, and financial services organizations reduce administrative burden through unified data and specialized AI agents.

Leveraged by Leaders in Regulated Industries:

AI Solutions for Regulated Industries

From healthcare to the public sector, financial services and insurance, we help organizations operating in regulated industries leverage AI to access instant answers, automate tasks, and empower people to provide optimal outcomes and experiences.

Generative AI for Healthcare Organizations

With Skypoint’s AI Platform, we can significantly enhance the scalability of healthcare providers, improving access to care and reducing operational costs.

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AI Agent Use Cases:

AI Database: Unified, AI-Ready Data with Comprehensive Quality Reporting

Skypoint’s AI Platform unifies diverse data sources, transforming unstructured data into structured formats enriched with contextual labels, tags, and annotations. This central repository of high-quality, AI-ready data ensures seamless integration of analytics and AI copilots, empowering smarter decision-making and improved operational efficiency.

Designed with open architecture, the platform integrates the capabilities of a data lakehouse (SQL) and NoSQL systems, including key-value, document, vector, graph, and search databases, into a unified framework. Its built-in data catalog enables AI to understand industry-specific semantics, delivering tailored AI solutions that meet unique organizational needs. This powerful infrastructure fosters innovation, enhances advanced analytics, and accelerates data-driven strategies.

Enterprise Answer Engine: Trusted Question Answering Powered by AI Agents

Ask a question, and Skypoint’s industry-specific compound AI system delivers instant and accurate answers with source citations.

Example: “What is the discharge criteria for our Alzheimer’s and Dementia program?”

Unified AI/BI: Intelligent Analytics

Skypoint offers turnkey AI-powered dashboards, KPIs, and reports with all the conventional BI capabilities you expect. Integrate with Microsoft Power BI to answer critical business questions.

Furthermore, our complementary AI Copilots and AI Agents enables you to explore insights beyond what you see in the dashboard.

Process Automation: Intelligent Task and Workflow Automation

Build and customize autonomous AI agents to support your employees and customers 24/7. Easily automate tasks like reading complex documents, extracting key details, and converting unstructured data into structured formats for further analysis.

Example: “List all operators in St. Louis Park, MN.”

AI Copilots: Financial Planning and Analysis

Say goodbye to lengthy finance review meetings. Skypoint’s SherloQ Text2SQL AI provides real-time financial insights with a simple question, seamlessly translating natural language into precise SQL queries.

Example: “What payer type is most common among residents?”

Self-Service Analytics

Seamlessly turn data into insights and insights into actions to drive more impactful decision-making.

With data visualization tools like Power BI, our approach provides users insight into their digital landscape — allowing them to unlock true potential from analytical results. Learn more

Your Business Copilot

Engage personal AI copilots to streamline key business elements:

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Automate Mundane Tasks

Save time, money and resources by putting manual, repetitive tasks on autopilot, enabling your staff to do more with less.

Microsoft Power Platform (Power Apps, Power Automate, Power BI, and Power Virtual Agents) is a suite of tools that empowers analysts and business users to develop transactional, automated, and analytical solutions….without the perils of writing code.

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Chat with Your Data By combining your enterprise knowledge graph, data sensitivity labels, Skypoint's AI Copilot, and a trained data set (industry LLM), users can quickly engage with your organization's data set, or external industry data set, using conversational language. Learn more

Unify Your Data Sources

Unify structured data (CRM, Financial, Clinical, etc.) unstructured data (documents, video, and audio) and external data (reviews), centered by your enterprise knowledge graph to determine relationships.

Skypoint's AI platform is built on a data lakehouse with an open architecture, seamlessly integrating with other modern data and AI tools.

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Industry Large Language Model (LLM)

Skypoint is the first to provide an industry-specific LLM for the senior living industry, meaning the model is trained to contextually ground the generative AI outputs, ensuring accuracy, security, and accessibility.

Knowledge Graph = Knowledge Management
Empower your employees with answers at their fingertips – internal policies, resident information, best practices, and other information related to your organization. 

Compound AI Systems

The Skypoint AI platform is an industry- and customer-specific compound AI system that combines multiple interacting components, including specialized LLMs, retrievers, and external tools. It offers scalable, end-to-end solutions, including BI, apps, AI agents and AI copilots.

Our AI platform securely ingests your private enterprise data, then provides accurate AI answers with our state-of-the-art reasoning engine. You’ll be able to engage with AI copilots, self-serve analytics, task automation, and AI agents to boost your productivity and efficiency across your organization.

What Makes Skypoint's AIP Unique?

Not one-size-fits-all AI. Every customer we serve has its own AI stack, built with a compound AI system architecture and customized for the regulated industry it operates in.

These AI stacks include various components that work together to understand and address your industry’s specific language, processes, and rules. This customization ensures Skypoint’s AI is more accurate and relevant, with practical use cases for each industry use case.

Skypoint AI platform is:

Your Industry. Your Data. Your AI Stack.

AI Agent User Interface

This interactive layer brings the concept of "Chat with Your Data" to life. It allows healthcare professionals to engage with data in a natural, conversational way, making data more approachable and usable for everyone.

  • Conversational Interaction: Whether you need patient statistics, schedule information, or financial data, ask AI in plain language and receive immediate responses.

  • Secure and Compliant Data Access: Ensures that data interactions are secure and compliant with healthcare regulations. 

  • Accessible to All Users: Regardless of technical expertise, anyone can use this interface to interact with data. 

This Layer Makes Data "AI-Ready"

"AI-ready data" refers to data that is prepared and organized in a manner that facilitates efficient and effective analysis by AI:

  • Well-Organized and Standardized

  • Accurate and Complete

  • Includes Everything Important

  • Easily Shareable

  • Protects Patient Privacy

  • Up-to-Date

  • Used Responsibly and With Permission

This Layer Adds Industry Context

"Industry context" means customizing and using these tools in ways that specifically make sense for healthcare. 

  • Medical Knowledge Integration: An understanding of medical terminology, procedures, diseases, and treatments

  • HIPAA Compliant: It's aware of laws like HIPAA 

  • Understands Patient Data: Capable of processing and interpreting various types of healthcare data (EHRs, doctor's notes, research papers.)

  • Personalized Responses: Tailored responses or analysis based on individual patient data.

  • Accessibility and Clarity: Easily understandable by healthcare professionals, patients, and caregivers.

  • Interdisciplinary Understanding: Understands how healthcare intersects with other areas like insurance & billing.

This Layers Adds Feedback & Fine-Tuning

The Feedback & Fine-Tuning layer of an AI stack ensures that the technology is continuously learning from real-world use and human expertise, adapting to the specific needs of different roles within healthcare, and is always under the watchful eye of human professionals to maintain the highest standards of care and safety.

  • Skypoint's AI is tailored for different areas within Senior Care, such as assisted living and in-home care, with a focus on the specific needs and roles within these sectors.

  • Learning from Real-World Feedback (RLHF)

  • Human Supervision and Ethical Oversight

Learn more: What is an AI Stack?

Check out our AI bootcamps.

Forward Deployed Engineering

Our forward deployed engineers meet you where you are to get the most value from our platform and deliver on your unique AI use cases and requirements. With Skypoint, you gain a winning combination of AI expertise and a certified Microsoft Solutions partner to help you uncover data & AI  opportunities, and achieve your highest potential. We can collaborate with your team to optimize data integration processes, fine-tune reporting capabilities, and identify AI use cases. Whether it’s Azure, Databricks, Fabric, OpenAI or Private Copilot rollouts, we help plot the right course to stay nimble in the era of enterprise AI.

Our AI Ecosystem & Expertise

Rooted in Privacy & Security

Our HIPAA-compliant and HITRUST-certified compound AI systems integrates advanced data & AI technologies, including open-source software (OSS), cloud services, and Skypoint’s proprietary algorithms. Your data remains within a secure environment, ensuring full control over privacy, governance, and compliance.

Skypoint’s robust privacy and security measures include: