Front Office 365

Skypoint AI agents integrate with your EHR workflows, automating front office and revenue cycle processes to help provider groups operate more efficiently, enhance patient care, and optimize financial outcomes.

HITRUST r2 Certified AI care
Hipaa-complaint
Skypoint Healthcare AI Agents Suite 365

Who We Work With:

Trusted by leading Healthcare providers

Proven Business Impact

Validated outcomes across 1,000+ communities proving efficiency, compliance, improved care, and measurable NOI gains.

30
%
increase in provider capacity for direct patient care through front office automation.
25-40
%
reduction in administrative costs and Uncompensated Care
15-25
%
faster revenue cycle with up to 25% fewer denials
20-30
%
improvement in patient access and satisfaction

How Skypoint Works

Unify systems. Predict problems. Automate workflows. Better financial outcomes.

Skypoint Healthcare AI Agents Suite 365

Unified Data Platform

The Unified Data Platform (UDP) brings together data from 50+ systems, internal documents, and market sources into a Senior Living Data Model. At its core is the AI engine, where a team of AI agents work together to power applications and deliver proactive intelligence. Already have a data warehouse? Skypoint integrates seamlessly with it.

AI Command Center

The Command Center is your intelligent hub, monitoring 350+ KPIs across communities and portfolios. It automates workflows from data to insights, predictions, and actions, resolving simple issues instantly while escalating critical ones. Leaders receive daily briefings, proactive alerts, and actions, ensuring real-time visibility and control. With intelligence and automation combined, communities run smoother.

AI Care Manager

Lia is your point-of-care AI assistant, seamlessly overlaying on any EHR or engagement system. It transforms data into insights, predictions, and actions surfacing clinical risks, compliance gaps, and care opportunities in real time. Staff receive proactive guidance and automated workflows at the bedside, reducing burden while improving quality. With Lia, every care interaction becomes smarter and more efficient.

Your 24/7 Digital Workforce: AI Agents That Never Clock Out

Private AI Copilot

Equips teams with a secure, Private ChatGPT” experience, advanced file upload capabilities, reasoning mode and trusted search—enabling fast, reliable answers and informed decision-making.

Prior Authorization

Automates and monitors prior authorizations to accelerate patient access while significantly reducing administrative workload for staff.

Referral Management

Streamlines referral management, minimizes patient leakage, and ensures seamless connections to the most appropriate providers.

Medicaid Redetermination

Uses AI to automate Medicaid redetermination by identifying patients due for renewal, guiding them through AI-powered re-enrollment, and minimizing lapses in coverage.
senior-care-icon

Eligibility and Benefit Verification

Automates eligibility and benefit verification by instantly checking coverage and plan details, reducing errors and delays for accurate billing, faster onboarding, and an improved patient experience.

Uncompensated Care

Leverages AI to proactively identify coverage opportunities, assist with Medicaid or financial assistance enrollment, and minimize uncompensated care through early intervention.

Appeals and Denials

Automates denial management, initiates appeals promptly, and accelerates resolution to optimize reimbursement and cash flow.

Scheduling Optimization

Automates and optimizes appointment scheduling to maximize provider capacity, minimize no-shows, and improve patient access and satisfaction.

FAQ Agent

An AI-powered FAQ agent handles routine patient questions and inquiries, freeing staff to focus on higher-value tasks and personalized care.

Patient Safety

Tracks risk factors to improve patient safety and compliance with reporting requirements.

SDOH Reporting

Identifies unmet social needs and connects patients with community resources.

Operations Insights

Delivers real-time dashboards and analytics to monitor trends and track key performance metrics.

Integrate 50+ senior living systems and applications

Your 24/7 AI Workforce for Front Office Automation

Unify. Predict. Automate. With Skypoint, every front office runs stronger.