Front Office 365

Skypoint AI agents integrate with your EHR workflows, automating front office and revenue cycle processes to help provider groups operate more efficiently, enhance patient care, and optimize financial outcomes.

HITRUST r2 Certified AI care
Hipaa-complaint
Skypoint Healthcare AI Agents Suite 365

Who We Work With:

Trusted by leading healthcare providers

Proven Business Impact

Proven results across diverse provider groups, streamlining operations, enhancing patient outcomes,
and driving measurable revenue gains.

30
%
increase in provider capacity for direct patient care through front office automation.
25-40
%
reduction in administrative costs and Uncompensated Care
15-25
%
faster revenue cycle with up to 25% fewer denials
20-30
%
improvement in patient access and satisfaction

How Skypoint Works

Unify systems. Predict problems. Automate workflows. Better financial outcomes.

Skypoint Healthcare AI Agents Suite 365

Unified Data Platform

The Unified Data Platform (UDP) brings together data from 250+ EHRs, payer systems, and applications into healthcare data models. At its core is the AI engine, where a team of AI agents work together to power applications and deliver proactive intelligence. Already have a data warehouse? Skypoint integrates seamlessly with it.

AI Command Center

The Command Center is your AI agents hub, monitoring 350+ KPIs across all your locations. It automates workflows from data to insights, predictions, and actions, resolving simple issues instantly while escalating critical ones. Leaders receive daily briefings, proactive alerts, and actions, ensuring real-time visibility and control.

AI Care Manager

Lia is your point of care AI assistant that overlays any EHR. Powered by UDP, it provides real time insights, predictions, and actions by surfacing clinical risks, compliance gaps, care gaps, payer requirements, and opportunities to improve outcomes so providers can focus on care.

Your 24/7 Digital Workforce
AI Agents That Never Clock Out

Private AI Copilot

Secure “ChatGPT” experience, advanced file upload capabilities, reasoning mode and trusted search enabling fast, reliable answers and informed decision-making.

Prior Authorization

Automates and monitors prior authorizations to accelerate patient access while significantly reducing administrative workload for staff.

Referral Management

Streamlines referral management, minimizes patient leakage, and ensures seamless connections to the most appropriate providers.

Medicaid Redetermination

Uses AI to automate Medicaid redetermination by identifying patients due for renewal, guiding them through AI-powered re-enrollment, and minimizing lapses in coverage.
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Eligibility and Benefit Verification

Automates eligibility and benefit verification by instantly checking coverage and plan details, reducing errors and delays for accurate billing, faster onboarding, and an improved patient experience.

Uncompensated Care

Leverages AI to proactively identify coverage opportunities, assist with Medicaid or financial assistance enrollment, and minimize uncompensated care through early intervention.

Appeals and Denials

Automates denial management, initiates appeals promptly, and accelerates resolution to optimize reimbursement and cash flow.

Scheduling Optimization

Automates and optimizes appointment scheduling to maximize provider capacity, minimize no-shows, and improve patient access and satisfaction.

Prescription Savings

Augment prescription benefits (RTPB) with Lia, surfacing coupons, co-pay cards, PAPs, cost-plus drugs, grants, discount programs, and specialty sourcing at prescribing.

Ambient Scribe

AI Scribe captures the patient visit, generates structured clinical notes, and codes accurately ensuring documentation is complete in the EHR while you remain focused on patient care

AI Front Desk

Automates appointment scheduling, pre-visit screening, phone answering, follow-ups, insurance verification, and intake coordination streamlining front-office tasks.

SDOH Reporting

Identifies unmet social needs and connects patients with community resources.

Integrated to 250+ enterprise applications and data sources

Case Studies

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Harvard MedTech: Scalable Growth with the Skypoint AI Platform

Harvard MedTech is an innovative medical device company offering a personalized virtual reality platform specifically designed to address the symptoms of trauma.

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Infinity Rehab: Advancing Rehabilitation Practice with Automated Dashboards on the Skypoint AI Platform

Infinity Rehab is a leading rehabilitation provider committed to delivering high-quality, patient-centered care, grounded in an evidence-based approach.

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NACS emergency services customer story

How an Emergency Services Provider Improved Data Visibility

Learn how Northwest Acute Care Specialists (NACS) used a data warehouse and Power BI to greatly improve data visibility and generate more actionable insights.

Your 24/7 AI Workforce for Front Office Automation

Unify. Predict. Automate. With Skypoint, every provider front office runs stronger.