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PARTNERS

OpenAI

Skypoint leverages OpenAI’s advanced models to power agentic intelligence across Healthcare.

OpenAI

Leading-edge Automation and Intelligence for Healthcare

Skypoint’s AI Platform integrates OpenAI’s advanced generative AI models—such as the powerful GPT series—into its platform, empowering enterprises to transform complex data into actionable insights and automate workflows with unprecedented intelligence, speed, and security.

This strategic leverage of OpenAI allows Skypoint to deliver state-of-the-art AI capabilities directly on your governed, unified data, providing a foundation for next-generation, context-aware business applications.

Skypoint Healthcare AI Agents Suite 365

AI Agents: Workflow Automation and Augmentation

Skypoint’s integration with OpenAI is deeply embedded into the AI Platform, enabling dynamic, agentic workflows while ensuring security, compliance, and performance. Here’s how it works:

Retrieval-Augmented Generation (RAG)

Before invoking OpenAI’s models, Skypoint retrieves relevant data from the customer’s lakehouse — including clinical, claims, SDOH, and operational data — ensuring that the model has accurate, current, and contextually rich information. This process ensures reduced hallucination and higher precision in model responses.

Agent-Oriented Orchestration

Skypoint wraps OpenAI’s models into intelligent agents that don’t just respond — they think, reason, and take action. These agents:

  • Break complex tasks into sub-steps using chain-of-thought reasoning

  • Decide when to call internal tools, APIs, or rule engines

  • Can retain session memory and context across interactions

  • Are composable and tailored for specific workflows (e.g., care management, prior auth, coding support)

Governance & Model Control

All OpenAI integrations in Skypoint are secured and controlled through:

  • Prompt versioning and logging for auditability

  • Guardrails and fallback strategies to mitigate risk

  • Data filtering and privacy checks before context is passed to models

  • Support for multiple model backends including GPT-4, fine-tuned LLMs, and private models

Unlocking Intelligent, Actionable Experiences Across Healthcare

With Skypoint and OpenAI, Healthcare teams gain intelligent, conversational experiences that are secure, compliant, and context-aware — enabling faster insights, reduced administrative burden, and improved outcomes.