Scribe - Care Manager

AI-Powered Resident & Prospect Interviews for Senior Living

Who We Work With:

Overview

In today’s senior living communities, capturing resident and prospect stories is critical for personalized care and strong family engagement. Yet, too often, these important details are buried in paperwork, lost in duplicate documentation, or scattered across systems. Skypoint Scribe is built to change that—bringing the latest AI technology directly to your team, right within your existing EHR or CRM.

What is Skypoint Scribe?

Skypoint Scribe is a secure, browser-based AI scribe agent—purpose-built for independent living, assisted living, and memory care. Seamlessly integrated as an overlay in platforms like PointClickCare, MatrixCare, Yardi, ALIS, WelcomeHome, and more, Scribe empowers staff to effortlessly capture and preserve every resident and prospect story.

Key Capabilities

Effortless Interview Capture

Easily record and transcribe resident and prospect interviews, move-in conversations, and life story sessions—right in the EHR or CRM your team already uses.

AI-Generated Summaries & Profiles

Instantly turn conversations into rich, AI-driven summaries that capture each resident’s preferences, hobbies, background, and care wishes. Scribe builds a living, searchable profile for every resident, supporting better engagement from day one.

Structured Data Extraction

Go beyond notes—Scribe automatically captures and organizes vital information: social determinants of health (SDOH), family relationships, goals, life events, and care directives. This ensures that crucial details are always accessible for care planning and compliance.

Search & Retrieval

Instantly find and retrieve past interviews, summaries, or voice notes. Every interaction is at your fingertips, supporting personalized engagement and fast, informed decision-making.

Eliminate Double Entry & Documentation Fatigue

Scribe links all information directly to the unified resident profile, eliminating the need for manual re-entry or copying data between systems. All documentation is securely stored and audit-ready.

The Impact for Senior Living

Stronger Connections
Capture the full resident and family story—enriching move-in experiences and ongoing engagement.
Efficient, Compliant Documentation
Streamline paperwork, reduce errors, and make compliance effortless with centralized, searchable records.
Enhanced Team Satisfaction
Free your staff from repetitive tasks, so they can focus on what matters most: building relationships and delivering outstanding care.

Scribe Dashboard

Martha Johnson_Overview

Martha Johnson_ Interview

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Enterprise-Grade Security

Skypoint Scribe is HITRUST r2 certified, supports SSO login, and features end-to-end encryption. Protected Health Information (PHI) is never stored locally, ensuring your community’s data is always secure and compliant.

Platform Vision

Lia and Scribe are part of Skypoint’s agentic AI suite, built on a unified, HITRUST r2-certified lakehouse. They deliver secure, actionable intelligence and streamlined documentation for every provider, in every setting—bridging technology gaps and empowering teams to deliver the highest standard of care.

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