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AI Platform for Senior Living

Skypoint’s AI platform helps senior living operators better serve residents while improving their bottom line by unifying data sources so you can “chat with your data”

Who We Work With:

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Chat with Your Senior Living Data

Skypoint securely unifies the data you already have, to drive senior living experiences in more meaningful ways and advance your internal data maturity.

Skypoint helps you connect and unify data, leverage AI to predict outcomes, automate privacy compliance, and consolidate market data intelligence so you can compete with confidence.

Data Sources We Bring Together for AI Use:

We consolidate all your data sources, from leading senior living solutions, along with your internal docs, video, audio files and more

Senior Living Data Sources

EHR, CRM, ERP, Property Management, & more.

EHR & Other "Structured" Data Sources

We bring data sources like EHR, Finance, CRM, SDOH, and other system data you use regularly. We call this structured Data

Policies & Procedures

Internal policies, procedures, and other documentation.

Policies, Procedures & Other Documents

We bring your PDFs and other Word docs that include policies, procedures, and any other internal documentation. We call this unstructured Data

Audio, Video & Photos

Videos, voice notes, photos and more.

Video, Audio, & Other "Unstructured" Data

We bring in your video, audio, voice notes and other files into a data lakehouse for AI use.We call this unstructured data.

AI Use Cases for Senior Living:

Once your data is consolidated and formatted (AI-ready), you can “chat with your data”  using plain language to unlock a variety of use cases:

Chat With Policies & Procedures

“Explain how our facility ensures compliance with state regulations for skilled nursing. Include details on licensing, inspections, and corrective actions.”

Optimize Operational Excellence

Easily search to find the information buried in documents so you are no longer at risk for fines for not being able to produce the appropriate employment documents to regulators.

Financial Planning & Analysis

Reduce the need for meetings to review finance metrics  – and provide financial performance insights at the tip of your fingers.

“What’s our overtime hours split by job role?”

Other Use Cases:

Operational & Financial Data

  • List OT hours by job role
  • What’s the Avg. time spent in minutes with prospects at each community?
  • Which community had the highest admission in 2022?

Facility Census & Occupancy Rates

  • “What’s the Average occupancy rate at Greenfield Senior Living- SNF?”
  • “Write an occupancy report by building.”

Policy Compliance Knowledge Management

“Explain how our facility ensures compliance with state regulations for skilled nursing or assisted living. Include details on licensing, inspections, and corrective actions.”

Resident Care Optimization

“Utilize our patient health records, including treatment histories and outcomes, to suggest personalized care strategies for better management of chronic diseases like diabetes and hypertension.”

HR Knowledge Management (Internal)

  • What are our insurance benefits?
  • What is our Paid Time Off policy?
  • How much PTO do I have left this month?

Cost Reduction Strategies

“Analyze our financial reports and resident care logs to identify high-cost areas and propose strategies to reduce expenses while maintaining or improving care quality.”

Create Customized Care Plans

Create a care plan for resident ID 65132 based on known allergies, medications, and physical limitations.

Clinical Knowledge Mgmt

“What are the rules regarding residents’ use of prescription and nonprescription medications in a senior living facility, and how are they recorded and monitored?”

Resident Family Engagement

“Can you write an email to a resident’s family member about our policies for preventing the spread of infectious diseases, staff training, and resident education.”

Access Resident Details

  • What are the insurance details for Sheila Carter?
  • Provide the most recent vital sign entries for  resident ID 65132
  • List all allergic reactions reported for Andrew, Salas

Sales & Marketing

  • Avg % of closed sales for a facility
  • What are my top 5 facilities with the highest visitor-to-visitor conversion rate?
  • Avg. initial tour count per prospect for each facility

Market Data Intelligence

Cross compare total satisfaction rates across multiple locations, or top competitors to identify properties in need of additional attention or mitigate potential management issues. Learn more.

How it works:

The Skypoint AI platform consolidates fragmented data enabling you to chat with your data sources, grounded in context.

1. Consolidate Your Data

Extract and unify structured and unstructured data from leading senior living solution sources like Sage Intacct, Enquire, Eldermark, OnShift, Net Health, Paylocity, UKG and more.

2. Chat with Your Data

By combining your enterprise knowledge graph, and an AI model trained on the senior living industry, users can quickly engage with all these data sources, grounded in context, using our ChatGPT plugin.

3. Unlock Productivity

Engage personal AI copilots to streamline key business elements: Resident 360, staff knowledge management, market intelligence, benchmarking, custom reporting, and advanced analytics.

Self-Service Analytics:

We also have a library of reports to visualize your data built specifically for senior living operators and REITs:

AI Supplemented by A Full Suite of Professional Services:

Leading-edge solutions customized to streamline operations and provide better resident care.

We build custom AI Copilots tailored to your organization’s specific needs, branding, and terminology. Unlike Bard or ChatGPT, a Custom AI Copilot is branded, and engineered to understand and work with your unique data sets. 

There are different Copilots for different applications and use cases. We can help you determine the best options and successfully your deploy own internal Copilot. Contact us for details.


Sidestep the headaches that come with traditional development and deployment. Make your data accessible and scalable by building your data warehouse and ETL code in the cloud.

Fabric is your go-to platform for all your business intelligence, machine learning, and AI needs, no matter the size. With an open and governed data lakehouse foundation, it’s cost-effective and designed for optimal performance.

Power BI

Connect disparate data sources, build data models for meaningful insights, and leverage artificial intelligence and security features to meet your self-service analytics needs.

Power Platfom

Empower your analysts and business users to develop transactional, automated, and analytical solutions—without the time and effort of writing code.

Unify the best of data warehouses and data lakes in one simple platform to handle all your data, analytics, machine learning and AI use cases.

Simplify data processes with an integrated cloud data platform that covers workloads for custom software, data analytics, data engineering, data science, and data sharing.

Become a Data-Driven Organization with Skypoint:

The tools you need to streamline operations and provide better care for residents and patients.

Increase Occupancy

Use a resident 360 integration with engagement tools and marketing automation to improve resident and family communication and increase resident retention.

Automate Compliance

Spend more time providing quality care by automating tasks, then increase CLV with personalized privacy and consent-based recommendations.

Reduce Staff Churn

By making accurate information quickly accessible, you’ll reduce the burden on your staff so they can focus on what matters most…your residents.

Accurate Billing

Never miss another reimbursement opportunity by ensuring billing accuracy with the most up-to-date information within reach.

Leverage AI

Unified data is prerequisite to effective leverage the full potential of AI: automate mundane tasks, anticipate risks and engage in natural language conversations (generative AI) for instant insights into your own data. 

Accessible Analytics

With high-quality data models accessible to your team, everyone can easily create more robust investor reports, KPI dashboards, and budgets. They can even use Excel!

Optimize Applications

Partner with Skypoint to customize tech capabilities through low-code application development to efficiently run your communities.

Ad Campaign ROI

Make your ad spend more effective by using built-in marketing capabilities, like audience segmentation, to run personalized ads for your target audience.

Transform Senior Living with the Skypoint AI Platform

Be the innovation you wish to see in the senior living industry by using Skypoint to unify data from hundreds of sources so you gain a resident 360 view and build an integrated senior care journey.

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