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Harvard MedTech: Scalable Growth with the Skypoint AI Platform

Harvard MedTech

Harvard MedTech is an innovative medical device company offering a personalized virtual reality platform specifically designed to address the symptoms of trauma. Vx Therapy® is a non-invasive solution that helps people with pain, anxiety, depression, and PTSD related symptoms feel better and heal faster.

As an early stage commercial company undergoing rapid growth, Harvard MedTech faced mounting challenges related to data management, reporting, and operational scalability. Skypoint helped Harvard MedTech land their disparate data onto the Skypoint AI Platform, unify and clean it, and deploy reporting to accelerate decision-making throughout the organization.

Manual Processes Prevented Harvard MedTech from Growing

As Harvard MedTech grew, it became increasingly clear that their internal systems were too fragmented to handle the complexity and volume of their operations.

Manual processes, overreliance on spreadsheets, and a poorly deployed EHR system led to significant data analysis challenges. Without easy ways to aggregate operational data, Harvard MedTech struggled to drive business performance improvements. Further, analyzing and demonstrating the efficacy of the Vx Therapy platform on patient health outcomes was very difficult.

Growth was strong — over 400% — but it was clear the company would soon hit a wall without a better way to generate operational and health outcomes insights.

Our reporting was manual and spreadsheet-driven with no easy way to generate the insights we needed to run and grow our business .

Phil Kelly, CTO, Harvard MedTech

Unified Data Enabled Growth and Scale

Harvard MedTech partnered with Skypoint to deploy a modern data infrastructure that could scale with the company’s ambitions. The solution included landing data from key source systems into Skypoint’s AI Platform and building operational dashboards and reporting to deliver near real-time business intelligence.

One of the most critical projects was transforming patient referral data into usable operational dashboards and reports.

We can now provide timely performance analysis. This enabled better decision making by our leadership team and enabled the growth of our sales distributor partners.

Phil Kelly, CTO, Harvard MedTech

First, Skypoint worked with Harvard MedTech to deploy distributor performance dashboards, critical to motivating and managing their sales distributor partners. These reports played a major role in driving significant revenue improvements.

Then, Skypoint built connectors to automate data ingestion from the EHR and inventory management systems, ensuring near real-time visibility for operations. Reports refresh every 30 minutes, enabling staff to rapidly and reliably track referrals, patient intake, and VR headset inventory.

Skypoint’s AI platform also allowed Harvard MedTech to aggregate and analyze health outcome data for the 4,500 patients that have utilized Vx Therapy to date. The organization can now turn health outcome data into proprietary outcome dashboards that demonstrate the impact of the Vx Therapy product.

Measuring the impact of Vx Therapy on health outcomes is a crucial piece of the conversation with customers. We can now demonstrate the value of Vx Therapy in a very quantitative way. It’s a significant competitive advantage for us.

Phil Kelly, CTO, Harvard MedTech

Building Foundations for Scalable Innovation and Clinical Impact with Skypoint

With the Skypoint AI Platform, Harvard MedTech has not only solved immediate operational challenges but also laid the groundwork for sustained innovation and growth.

The impact of Skypoint’s work with Harvard MedTech has been transformative:

  • Operational Visibility: Leadership and operations teams now have daily visibility into key performance metrics. Lost referrals and workflow bottlenecks have dramatically decreased.

  • Sales Growth: Distributor management improved rapidly, resulting in record-high VA referral days and broader distributor engagement.

  • Outcome Tracking: Harvard MedTech can now analyze patient outcomes at a population level, supporting both growth and product development.

  • Future-Ready Infrastructure: With scalable data systems in place, the company is well-positioned to continue its growth without facing major operational roadblocks.

Skypoint’s AI Platform has made a tremendous difference in our business and positioned us in a way that has surprised many in our business. If we look at where we were seven months ago and where we are now, our business will tell you it’s night and day.

Phil Kelly, CTO, Harvard MedTech

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