AI That Keeps You Survey-Ready. Every Day.

skyComply goes beyond plan of correction generation from CMS 2567 files. It runs mock assessments, tracks every deficiency to closure, automates Medicare ADR responses end to end, and monitors compliance across all care types in real time. HITRUST r2 certified.

Deployed at 1250+ senior living, CCRC and skilled nursing locations

Manual compliance is a liability waiting to happen

Most senior living and skilled nursing operators still manage corrective actions the same way they did 20 years ago — with spreadsheets, binders, and memory. The same is true for Medicare ADR responses, tracked by hand against hard, letter-specific deadlines. CMS and state surveyors expect more. The stakes have never been higher.

Scattered Documentation

Citations, corrective actions, and evidence are scattered across spreadsheets, shared drives, and email threads. When a CMS or state surveyor asks for proof, your team is searching — not confident.

Follow-Up Falls Through the Cracks

Without automated routing, corrective actions depend on memory and informal reminders — across every community and care setting. Staff turnover makes it worse. When key people leave, institutional compliance knowledge leaves with them.

Survey Prep Is Always a Fire Drill

When CMS or state surveyors arrive, the scramble begins. Documentation is incomplete, evidence is missing, and repeat deficiencies surface — because nothing was systematically tracked or fixed the first time.

No Single System of Record

Compliance data lives in different tools across different care settings — SNFs, ALFs, memory care, home health. Without a centralized system, leadership has no portfolio-wide visibility into risk, and blind spots only surface when it’s too late.

Staff Turnover Erases Compliance Knowledge

When a key staff member leaves, they take institutional compliance knowledge with them. There’s no handoff, no record — just gaps in your Plan of Correction and evidence trail that surface at the worst possible time.

Repeat Deficiencies Keep Coming Back

The same F-tags and state citations keep showing up survey after survey. Without systematic root cause tracking and sustained monitoring, corrections don’t stick — and each repeat deficiency increases financial and regulatory risk.

Compliance is bigger than one document. So is skyComply.

Beyond plan of correction generation, skyComply includes a full set of capabilities most compliance platforms don’t offer — from predictive risk scoring to an auditable AI assistant, built for how large senior living and skilled nursing portfolios actually operate.

Predictive Risk Scoring & Watch Lists

A weighted scoring engine flags every community as low, medium, high, or critical risk — based on repeat deficiencies, overdue tasks, overdue assessments, and open deficiencies — so leadership knows which community is most likely to fail its next survey before it happens, not after.

skyAgent, Your AI Compliance Agent

skyAgent answers questions across compliance overview, deficiency trends, POC lookups, task search, and overdue deadlines. Every tool it can call is read-or-generate only — nothing deletes or transmits — and a settings page shows administrators exactly which tools are enabled. Auditable AI, not a chatbot bolted on.

Policy Playbook

skyComply retrieves the exact policy or procedure that governs a citation — so an F-684 deficiency surfaces the P&P that addresses it directly. It’s the missing link between a citation and the root-cause fix that actually stops it from recurring.

State Reportable Events

A dedicated module for reportable incidents — distinct from survey deficiencies. AI-assisted intake, a per-state rules engine, configurable reportable types, bulk document upload with a review queue, and internal investigation tracking, all in one place.

Connected to the Systems You Already Use

skyComply integrates directly with PointClickCare through a certified marketplace API — not screen-scraping — and syncs evidence from SharePoint on a scheduled basis, with full sync history for every run.

Built for Enterprise Compliance Teams

Per-tenant AI prompt tuning, transparent AI cost and usage reporting, an AI feedback loop that improves extraction over time, and support for English, Spanish, French, and German — so frontline staff can close tasks in the language they work in.

skyComply: From citation to closure - automatically

skyComply turns CMS and state survey findings into digital workflows automatically. Corrective actions route to the right people. Every task requires verified evidence before closure. Covers F-Tags, D-Tags, A-Tags, K-Tags, W-Tags, G-Tags, and IJs across senior living, SNFs, hospitals, home health, hospice, ICFs, and labs. For skilled nursing operators, the same platform also automates Medicare ADR responses — from letter intake to a submission-ready packet.

Upload

Upload any CMS Statement of Deficiencies (2567), state survey report, or licensing deficiency notice. AI reads the document, identifies every cited F-tag and state tag, extracts required corrective actions, and builds a structured Plan of Correction — in minutes.

Assign

Corrective actions are automatically routed by role, deficiency type, care setting, and community. No email chains. No manual coordination. Whether it's a SNF, ALF, or memory care unit — everyone knows exactly what they own.

Staff cannot mark a task complete without submitting verified evidence — photos, care logs, training records, updated policies, and maintenance invoices. Every closure is documented and defensible for any surveyor.

100%

Evidence-Verified Closures

Every corrective action requires documented proof before it can be marked complete.

No More Assumed Fixes

Hours

Not Days to Build a PoC

AI reads CMS and state survey language and structures a complete, regulatory-aligned Plan of Correction automatically.

From Upload to Action Plan

Clean ROI framing

No Additional Cost for HITRUST r2 Compliance. Enterprise-grade security built in — protecting resident, patient, and facility data with no upgrade, no add-on, and no extra contract.

Included on Every Plan

40%

40% Faster Closure

Corrective action cycles close 40% faster with automated task routing, evidence tracking, and deadline management built into every workflow.

Measurable Impact

50+

All 50 States

Every CMS and state regulatory framework covered — including Texas HHSC, Florida AHCA, California Title 22, New York DOH, and every other state survey program.

Included on Every Plan

210

Full F-Tag Coverage

All 210 CMS F-tags pre-loaded, auto-tagged, and mapped to corrective action workflows — plus state-specific tags for every jurisdiction.

Pre-Loaded and Ready

How skyComply works

AI Plan of Corrections

Upload CMS or state survey documents and AI extracts every cited F-tag, corrective action, and timeline automatically — for any regulated care setting.

Guided Workflows

Build complete, regulatory-aligned Plans of Correction that match exactly what CMS and state inspectors expect to see — structured by citation, ready for submission.

Smart Task Routing

Auto-assign corrective actions by role, deficiency type, care setting, or community — no email chains, no manual coordination.

Compliance Checklists

Build proactive prevention routines from historical deficiency data across all your care settings — stop repeat citations before they happen.

Portfolio Analytics

Real-time visibility across every community – overdue tasks, repeat deficiencies, and systemic trends at a glance

Why operators trust skyComply with their most sensitive data

Corrective action records, citation history, staff assignments, and inspection findings reveal the most sensitive details about how your communities operate — across senior living, skilled nursing, and every care setting. skyComply protects all of it with enterprise-grade security purpose-built for regulated healthcare. Resident matching for ADR record retrieval is always human-confirmed — never a silent, automatic match on PHI.

AI Compliance Manager

HITRUST r2 Certified

Automated Survey Readiness

Full Audit Logs

FAQs

What types of documents can skyComply import?

Any CMS or state survey document — Statements of Deficiencies (SOD/2567), state inspection reports, complaint investigation letters, internal audit findings, and licensing correspondence. Upload as PDF, Word, or any common document format. AI reads the document and structures everything automatically.

Which states does skyComply support?

skyComply supports all 50 states plus DC — covering every CMS and state regulatory framework. This includes Texas (HHSC), Florida (AHCA), California (DSS Title 22), Washington (DSHS WAC), Oregon (DHS), New York (DOH), and every other state survey and licensing program. Corrective actions, evidence requirements, and PoC formats are mapped to each jurisdiction.

What counts as accepted evidence for task closure?

Accepted evidence types include photos, updated policy documents, training completion records, maintenance invoices, staff sign-offs, and corrected logs. Administrators configure evidence requirements per deficiency type – staff cannot close a task without submitting the required proof.

How does skyComply handle staff turnover?

All compliance history, evidence, assigned tasks, and Plans of Correction are centralized and searchable – not locked in someone’s inbox or memory. When staff changes happen, incoming administrators have full context from day one.

How does skyComply connect to the rest of the Skypoint suite?

skyComply is part of Skypoint product suite. It can share data with skyHire for staff onboarding, skyLearn for training completion evidence, and skySign for policy acknowledgment workflows – creating a closed compliance loop across your entire operation.

What types of care settings does skyComply support?

skyComply is built for any healthcare setting subject to CMS and state regulatory surveys — including senior living, skilled nursing facilities (SNFs), home health, health systems, and provider groups. The same platform works across all your care settings.

Does skyComply also automate ADR (Additional Documentation Request) responses?

Yes. Upload the ADR letter and skyComply’s AI extracts the case number, due date, and requested-document checklist automatically. It retrieves what it can directly from PointClickCare, highlights the exact passages that answer each request, and assembles an ordered submission packet with a full attestation manifest once your team has validated every item.

Does skyComply automatically submit my ADR response to Medicare contractors?

No. skyComply follows an “AI assembles, humans attest” model: every requested item must be validated by a person, and only an approver-eligible user can approve a case. skyComply prepares the submission-ready packet and records how and when it was submitted, but it does not transmit the packet to the contractor on your behalf.

Which systems does the ADR module retrieve records from?

Today, skyComply integrates directly with PointClickCare through a certified marketplace API secured with OAuth and mutual TLS. Records from other sources, such as therapy documentation systems, can be attached manually as part of the same guided review workflow.

Is ADR Automation included in my skyComply plan?

ADR Automation is part of skyComply’s SNF add-on pack. If you’re a skilled nursing operator and don’t see it in your instance, ask your account team about adding the SNF pack.

Your next survey could be tomorrow. Are you ready?

Every deficiency tracked. Every task assigned. Every closure verified. See skyComply in action.

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