SkyReferral — automated healthcare referral tracking

Convert every patient, every time

Ensure payor-ready documentation, boost conversions, and cut denials. skyReferral takes you from referral documents (including fax) to first visit, faster and efficient.

SOC 2.webp
Hipaa.webp
Hitrust certified.webp
skyReferral hero.webp

Trusted by 1100+ healthcare and senior living locations

Referral leakage is costing your organization more than you think

Every out-of-network referral is revenue walking out the door. And most providers have no idea how much is slipping through.

Referrals Are Routed by Habit, Not by Data

Most referral decisions are made by whoever answers the phone – based on who they know, not who is best. The result is inconsistent routing, out-of-network placements, and missed opportunities to keep patients in your network.

No Visibility After the Referral Leaves

Once a referral is sent, it disappears into a fax machine or an email thread. No one knows if it was received, accepted, or acted on. Follow-up falls to staff who are already stretched thin.

declining arrowc

Leakage Is Silent But Expensive

Out-of-network referrals reduce revenue, fragment care, and weaken relationships with referring partners. Most providers only discover the problem when they look at quarterly reports – by which time dozens of patients have already left the network.

skyReferral: AI routing that keeps patients in your network

skyReferral matches every patient to the right in-network provider, tracks the referral through completion, and surfaces the data you need to keep your network strong.

Match

AI matches each referral to the best available provider based on specialty, location, insurance, availability, and patient preferences - in seconds.

Track

Every referral has a status. Submitted, accepted, pending, completed, or lost. No more chasing faxes or following up by phone.

Close

Automated follow-up ensures nothing falls through. When a referral stalls, skyReferral flags it and prompts action - before the patient goes elsewhere.

38%
Out-of-Network Leakage Eliminated

skyReferral routes every referral to the right in-network provider first – so the patients you refer stay in your network, not someone else’s.

AI-Powered Routing
90%
Reduction in Manual Follow-Up

Automated status tracking, follow-up triggers, and AI-driven outreach replace phone tag and fax chasing – freeing your staff for higher-value work.

Automated Follow-Up
2x
Faster Time-to-Schedule

By automating document intake, classification, and provider matching, skyReferral cuts the time from referral receipt to scheduled appointment in half.

Faster Intake Processing
Live
Referral Status for Every Submission

From the moment a referral is sent to the moment it’s completed – full visibility, no manual follow-up required.

No More Chasing Faxes
50+
EHR & Health Plan Integrations

skyReferral connects directly to your EHR, health plan directories, and provider networks – so referral data flows seamlessly without manual re-entry.

Seamless EHR Integration
100%
In-Network Matching Considered First

Every referral runs against your network before an out-of-network option is surfaced. In-network always gets first look.

Network Protection Built In

How skyReferral works

Intelligent Matching.webp
Intelligent Matching1.webp

Intelligent Matching

It matches each patient to the right provider – specialty, urgency, and referring physician already captured. IT shows every active referral with chief complaint, referring provider, urgency level, and a live progress tracker so nothing gets lost between submission and completion.

Health Plan Network Awareness

Incoming referrals arrive from any source – eFax, email, or manual upload and skyReferral processes them automatically. Every document is classified, linked to the right patient, and routed into the correct workflow before a staff member ever touches it. No more unread faxes. No more lost referrals sitting in an inbox.

Network Awareness.webp
Network Awareness2.webp
Referral Tracking.webp

Referral Tracking

Every referral generates a set of structured tasks – EHR Check, Extraction, Request Info – each assigned, prioritized, and tracked by due date. Staff see exactly what needs to happen next, who owns it, and what’s in progress. No chasing. No guessing.

skyAgent AI Built-In

Total referrals, pending, completed, and urgent – all visible at a glance across every location. Track volume trends, identify stalled referrals, and surface leakage patterns before they become a quarterly problem.

Analytics & Insights.webp
Analytics & Insights2.webp
Analytics & Insights3.webp
Analytics & Insights4.webp

Why providers switch to skyReferral

Every referral your organization sends contains some of the most sensitive data in healthcare – diagnosis details, insurance information, care needs, and protected health information. skyReferral routes all of it securely, compliantly, and with a full audit trail from submission to completion.

lock.svg
SOC2 Type II
secure.svg
HITRUST r2 Certified
data.svg
Zero Data Sharing
doc.svg
Full Audit Logs

FAQ

Referral leakage happens when a patient is referred to a provider outside your network – losing continuity of care, revenue, and relationship value. skyReferral is built specifically to reduce leakage by ensuring in-network providers are always matched first.

skyReferral evaluates each referral against specialty, location, availability, insurance coverage, and patient preferences to identify the best available in-network provider. Matching happens in seconds and is fully auditable.

skyReferral surfaces the best out-of-network alternative with full transparency – noting why no in-network match was found and flagging the gap for your network development team.

Every referral gets a status from submission through completion – submitted, accepted, pending, completed, or lost. Automated follow-up triggers when a referral has been pending too long, so nothing slips through.

Yes. skyReferral connects directly with skyVoice for referral confirmation calls, and the Skypoint platform for unified patient data access. It also integrates with your existing EHR and health plan systems for seamless data exchange.

skyReferral uses AI to automatically classify, extract, and route incoming referral documents – whether they arrive via fax, email, or e-portal. Documents are split, tagged, and matched to the right patient and provider without manual sorting.

skyReferral is designed for provider groups, health systems, home health agencies, skilled nursing facilities, and specialty practices – any organization that sends or receives patient referrals and wants to keep care in-network.

Every referral you send is either strengthening your network or weakening it.

skyReferral makes sure every one goes to the right place. See it in 20 minutes.