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Private AI Copilot

Revolutionizing Generative AI Conversations with Your Organization’s Data in Senior Care and Value-Based Care Industries.

Unlock Business Insights Through Generative AI Grounded in Industry Context

Custom Copilot

Powered by Skypoint Studio

Skypoint is leading the way in senior care and value-based care industries, leveraging generative AI to empower people with instant answers, grounded in industry and organizational context.

Skypoint’s AI Copilot provides users with instant insights about their own organization data through simple conversations. Whether you’re looking for last quarter’s sales numbers, internal policies, or even a personal care plan for a patient or resident — the Skypoint AI Copilot provides instant answers without having to submit an internal ticket, email a department, or scouring internal systems.

Prior to AI, staff members had to log into different systems, skim documents for policy info, scour spreadsheets, or simply wait on another human to find the data or answers to make a decision.

With Skypoint’s private Copilot, users can can skip the mind-numbing search and make the best decisions to improve experiences across the continuum of care.

Conversations Grounded in Context – Industry LLM

Using OpenAI’s advanced GPT-4 technology — a specific large language model (LLM) trained for the senior living industry — Skypoint’s proprietary AI orchestration architecture utilizes a learning human feedback (RLHF) loop for accurate and fast responses.

Users can pose any question to Skypoint about their data or applications: “How can I decrease overtime labor by 20% next month?”, or even follow-up with a request like, “Draft an email to each community in my portfolio outlining specific actions for its executive directors.” 

Your Enterprise Knowledge Graph Prioritizes Safe and Secure Access

An Enterprise Knowledge Graph prevents unauthorized access to sensitive enterprise data by implementing robust access controls, authentication, and authorization mechanisms. 

Skypoint’s private Copilot is the latest example of how we’re using technology to help bring people and data together to revolutionize an industry.

Frequently Asked Questions:

Skypoint’s AI Copilot, powered by a unique blend of industry-leading technology and Skypoint’s own IP, transcends the role of a mere extension or ChatGPT plugin. It stands as a fully embedded, core component of the user interface, significantly enhancing user experience by providing direct and seamless access to the advanced language processing powers of ChatGPT. This integration is particularly impactful in elevating the quality of user interactions, optimizing customer support, enabling dynamic content creation, and extracting valuable insights from data through intuitive, conversational interfaces.

This evolution from simple plugins to a Private Copilot model is a testament to the growing sophistication and applicability of language models in various industries and platforms. By harnessing the capabilities of Skypoint’s Studio, the Skypoint AI Copilot sets a new standard in how businesses interact with and utilize AI-driven language models within their digital ecosystems.

Plugins have since been replaced by more advanced iterations of AI, like GPTs, and Copilots. Skypoint’s Copilot and ChatGPT both utilize ChatGPT’s language model, but they differ in integration depth, customization, and targeted functionality:

  1. Integration Depth: Skypoint’s Copilot is more deeply integrated into the Skypoint platform, offering a seamless fusion with its specific functions, particularly in business data management. In contrast, ChatGPT provides a standard integration, adding ChatGPT’s capabilities to various platforms but without the same level of in-depth integration.

  2. Customization: Skypoint’s Copilot is tailored specifically for unique industry across regulated industries like senior care, long-term care, senior living and more. ChatGPT offers more generalized functionality, suitable for a wide range of platforms but lacking the specific customization that the Copilot provides.

  3. Functionality and User Experience: Copilots offer specialized functionalities for Skypoint’s environment and your data sets, enhancing user experience with tailored data handling and analytics capabilities. ChatGPT delivers broad functionalities like basic information retrieval and natural language interactions, applicable to diverse platforms but not specialized for any particular one.

  1. Seamless Integration: Integrating the Skypoint AI Copilot into your existing systems is a breeze. Our team ensures a smooth setup tailored to your organization’s needs.
  2. Natural Conversations: Once integrated, start a conversation just like you would with a colleague. Ask questions, seek insights, and get immediate responses.

  3. Actionable Insights: Receive data-driven insights that empower you to make informed decisions, streamline operations, and improve patient and resident care.

✓ Healthcare Professionals: From doctors to nurses, access patient data and treatment insights effortlessly.

✓ Administrators: Optimize resource allocation, track facility performance, and plan for the future using data-driven insights.

✓ Decision-makers: Senior Living CEOs, Operators and other executives can now have data at their fingertips, ensuring strategic decisions are well-informed.

Answers Grounded in Context

Skypoint’s AI Copilot is designed to empower users to “chat with your data” – both structured and unstructured data, providing answers in the context of your business and your industry. Of course, the possibilities are endless, but here are a few examples of questions you can ask:

  • Please provide the details of number of beds occupied for current month at community level in tabular format.
  • Provide the residents count for year 2023 based on type of living for all communities
  • Please provide current resident count based on the insurance type
  • What is the current total count of prospects?
  • What is the total move in count as of today
  • What are the total labor hours reported in last month?
  • How many hours reported as over time in year 2022
  • Help me with Emergency Water Agreement.
  • Can you help with policy and procedures for Expired Medications?
  • Can you help with policy and procedures for Disposal of Controlled Substances?

An Enterprise Knowledge Graph for controlled conversations

The integration of an enterprise knowledge graph ensures safety, security, and controlled access to data by centralizing information management, employing controlled data access, enhancing security layers, and providing context-aware conversations.

This solution safeguards sensitive information through encryption, authentication, and role-based access controls, while GPT-4’s contextual interactions are tailored to user roles. Real-time monitoring, audit trails, and adaptive learning prevent breaches and track data access. The system complies with regulations, offers customizable permissions, and can anonymize data when needed, creating a robust framework that balances AI-driven insights with data confidentiality.

✓ Converse Naturally: No technical jargon or complex commands. Copilot understands plain language, making it easy for anyone to extract insights from data.

Instant Responses: Receive real-time answers to your queries. No more waiting for reports to be generated; get immediate insights through dynamic conversations.

Personalized Insights: Tailor your conversations to your specific role and responsibilities. Whether you’re a healthcare professional, administrator, or decision-maker, Copilot provides relevant insights.

Data Security: We understand the sensitive nature of healthcare data. Skypoint’s AI Copilot ensures top-tier data security and compliance with industry regulations.

OpenAI has implemented safeguards to minimize inaccuracies and prevent inappropriate responses, but users should keep in mind that at times the experience might not work exactly as expected.

Copilot uses your own systems data (structured and unstructured) combined with an industry LLM, and your internal knowledge graph to show the best outputs, for the right users, that are contextually grounded (using industry terminology, lexicon, etc.). This ensures that the responses are limited and aligned with your own data policies.

Users can ask Copilot for information beyond what’s available in your data set, but those search results won’t be sourced from data provided by Skypoint.

No back-end data is shared with external sites; Copilot’s focus is solely on providing information based on your data set, and within an industry context.