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AI Agents for Front Office Automation​

Skypoint AI agents integrate with EHR workflows, automating front office and revenue cycle processes to help provider groups operate more efficiently, enhance patient care, and optimize financial outcomes.

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Who We Work With:

  • Hospitals
  • Health Systems
  • Provider Groups
  • MSOs
  • ACOs

AI-Powered Front Office Automation

Skypoint AI agents seamlessly integrate with provider workflows to fully automate front office operations, transforming patient access and driving stronger financial results. By leveraging advanced automation, Skypoint simplifies scheduling, manages referrals, automates prior authorizations, and efficiently handles appeals, denials, eligibility, and benefit verification processes.

Additionally, Skypoint’s AI-driven platform streamlines Medicaid redetermination, enhances clinical documentation, and elevates patient engagement. This end-to-end automation unlocks up to 30% greater capacity for direct patient care, ensuring both improved operational efficiency and easier access for patients across the healthcare system.

Skypoint UDP and AI agents for healthcare

Unified Data Platform (UDP)

System Data Sources

EHR, ERP, SDOH, Claims data & more.

Structured Data Sources

We integrate data from EHR, ERP, CRM, SDOH, claims, and other core systems you rely on every day.

Unstructured Data Sources

Documents, and other unstructured data.

Policies, Procedures & Other Documents

We bring in your documents and internal files—policies, procedures, manuals, and more—so AI agents can access, understand, and act on them.

Your 24/7 Digital Workforce: AI Agents That Never Clock Out

General Knowledge

Equips teams with a secure, “Private ChatGPT” experience, advanced file upload capabilities, reasoning mode, and trusted search—enabling fast, reliable answers and informed decision-making.

Prior Authorization

Automates and monitors prior authorizations to accelerate patient access while significantly reducing administrative workload for staff.

Referral Management

Streamlines referral management, minimizes patient leakage, and ensures seamless connections to the most appropriate providers.

Appeals and Denials

Automates denial management, initiates appeals promptly, and accelerates resolution to optimize reimbursement and cash flow.

Eligibility and Benefit Verification

Automates eligibility and benefit verification by instantly checking coverage and plan details, reducing errors and delays for accurate billing, faster onboarding, and an improved patient experience.

Scheduling Optimization

Automates and optimizes appointment scheduling to maximize provider capacity, minimize no-shows, and improve patient access and satisfaction.

Medicare Redetermination

Uses AI to automate Medicaid redetermination by identifying patients due for renewal, guiding them through AI-powered re-enrollment, and minimizing lapses in coverage.

Uncompensated Care

Leverages AI to proactively identify coverage opportunities, assist with Medicaid or financial assistance enrollment, and minimize uncompensated care through early intervention.

FAQ Agent

An AI-powered FAQ agent handles routine patient questions and inquiries, freeing staff to focus on higher-value tasks and personalized care.

Patient Safety

Tracks risk factors to improve patient safety and compliance with reporting requirements.

SDOH Reporting

Identifies unmet social needs and connects patients with community resources.

Operations Insights

Delivers real-time dashboards and analytics to monitor trends and track key performance metrics.

Trusted by leading providers nationwide

Skypoint AI agents streamline scheduling, automate referrals and authorizations, support documentation, and reduce uncompensated care – all within existing provider and EHR workflows.